Picture this: It is time to binge-watch your favorite shows, and all you want is to cuddle up on your couch with your popcorn and Hisense TV. But lo and behold, the Hisense TV refuses to cooperate concerning sound. Sounds annoying, doesn’t it? This is not an isolated case. The irritant when it comes to television owners is the nagging issue with many owners of Hisense TV no Sound, suddenly, their televisions choose to go mute.
This guide is designed to help you identify and address the most prevalent problems of the Hisense TV sound systems. Whether you’re a self-hacking geek who likes to resolve problems or just a couch potato looking for a quick fix in a home theatre, you are in the right place.
The goals of the article are to analyze the causes of sound problems with Hisense TV and look through the most efficient ways to eliminate the sound problem. Some of you will be relieved that one has mastered the basic functions of a television and several scientific methods to restore the sound in particular. Well, let’s begin.
What can be the Reasons Why there is Hisense TV No Sound?
As the users of a mute Hisense TV knows all too well the cause of the problem and where the healing process begins. Given this scenario, different types of problems might be experienced by users which might hinder sound from coming out of the’. The same problems are not only confined to the Hisense TV brand but rather exist on many other brands and models. One of the main reasons why people have issues with sound is because of the audio settings.
This is often the case, but you would not expect it as many users do not often go back to the effects control panel. Outdated firmware can also be another issue that an audio device may not have the capacity to upgrade since the firmware is too old for that device. Connectors can be a source of trouble as well. A cable is not seated completely in its jack, or it is simply dirty, or there are frays within the body of the conductivity, which results in a loss of audio.
In addition, these may happen as a result of software problems or clashing of programs. Nowadays, it is pertinent to bear these possibilities in mind whenever thinking about computer repairs since they will steer you in troubleshooting and rectifying the situation.
Here’s How to Troubleshoot the Sound Problem on Hisense TV
Adjust the Broadcast Volume Using TV Control Buttons
Any complex answer should mention this point along with the need TO cover THE basics. Be sure that their Hisense TV volume setting is neither on mute nor too low. This may sound too apparent, but it is often such trivial things that get neglected. Take your remote control and increase the volume. If nothing can be done on this side, find out if the TV is on mute and take it off mute if it is.
Occasionally, the problem can be traced to the remote control itself. Check if the batteries are loaded in the right direction. If the problem lies with the remote, then the TV volume can also be changed without the remote but by using the manual buttons on the TV. Using other channels or input devices may also help in ascertaining if the problem is general or limited to certain channels or applications. It true quite invigorating to think of problem-solving this way.
Consider Altering the Sound Settings
Hisense TVs have many pre-set sound modes that help in adjusting the audio settings according to the type of content. If there is any problem with your TV sound, try changing the sound mode again as this sometimes resolves the problem.
Turn on the diverse set of sound settings using the remote and search for Standard, Theater, and Music options. More often than not, switching modes does help the most to the situation, especially in the current settings. Other times, some modes will cut out certain ranges of sound and that can make it frustrating to complain about the sound being off, when in fact it just sounds muffled.
At the same time, check that all the surround sound and additional sound enhancements functionalities are set properly. Such innovations do improve the audio output but in some instances produce weird outcomes.
Verify the Configuration for the Audio Output
The audio output settings of the Hisense TV indicate where the sound will come from. These settings are sometimes misconfigured leading especially to silence when for example the TV is set to output its sound through an external device but it isn’t connected.
First, go to the audio settings menu and make sure that the output is set to the TV speakers unless you are using an external sound system. If you are using external speakers or a soundbar, ensure that these are appropriately connected and powered on. Make sure that the television is set such that, it is routed to output sound through such external speakers.
Misunderstanding can be avoided through cable connections and proper selection of the desired input or output from the television and the external device respectively. Finally, some problems related to playing certain content or devices can be resolved by testing various audio formats in the settings.
Change the Audio Settings to its Default Settings
In some scenarios, the ideal and most appropriate solution is to start again with a fresh page. If someone has made any incorrect changes to their TV settings, you can reset audio & visual settings and correct that. If you want to restore audio settings, including custom ones, find restore defaults in the settings tab and confirm it.
This measure can eliminate concealed malfunctions without changing any other settings, or impairment to other features or levels of customization. Prevention of such defaults is quick and simple because it doesn’t involve much complication. Nevertheless, bear in the absence of any relevant customization settings that you will want to be reinstated following the extensive restoration of the figure’s active display then proceed to switch the orientation.
Install the Most Recent Software Updates to the TV
Another reason for sound problems could be the offending outdated firmware. Hisense works hard to extend the capacities of its devices and patch any identified bugs, as reflected by the constant rollout of firmware updates. A user should never forget to check if there is a new version of the software that is currently running on the TV.
In the settings menu, there should be an option to check if the new software is available for download. If you are connected online, updating the firmware is quite simple. Click on the self-update option and you will be taken through the installation process as per the prompts. This feature can often fix sound problems that are caused by software errors.
Nevertheless, in instances when this is not possible as in the case where there is no internet connection available to the television, it is still possible to update the firmware using a USB stick according to the directions and instructions provided on the Hisense website.
Check all Connecting Cables and their Functioning
Poor or disconnected cables are mainly responsible for sound problems in most cases. Properly check the cables responsible for audio output and HDMI connections to the Hisense TV. Worn and torn cables should be gotten rid of and if necessary replaced. Try using a different set of cables to determine if the problem still exists.
Moreover, troubleshoot audio problems by reaching behind the television to check for loose cables because some cables can come off. Finally, make sure you have good-quality cables as bad cables can also cause audio problems which may occasionally be intermittent.
Try turning off then Back on Your Television Set
One of the most straightforward and effective fixes one can attempt is power cycling a device, which can fix a sound problem on almost any electronic device. Shut down and disconnect your Hisense TV from the mains to perform a power cycle. After this, leave the TV switched off for around 10 minutes before turning it on again.
This is more of a reset approach where the machine is cut off from any electrical supply and is back on in a short record time. It is an effective approach that anyone can undertake without fear of ruining their television. Though every case may not be resolved, it saves much time and does not damage the thermal performance of the television or the sound in the case of a television malfunction.
Reset the television to Factory Settings
As a last resort, if nothing seems to work, performing a factory reset can be the solution. This means that all of the saved settings, java program applications as well as preferences will be wiped and your set is going to be like a new one. Select settings, choose reset, and follow the instructions displayed on the screen to perform the reset.
Before proceeding with a factory reset, make sure that you back up any useful data or settings that you would need for later use. This step pretty much takes care of any chances of software issues, however, you do have to end up resetting all the settings on the TV again. While it’s a rather radical solution to the problems, it is effective in clearing out some of the serious and stubborn ones since it erases everything back to scratch.
Get in Touch With the Customer Service at Hisense
In such eventuality, it will be prudent to seek assistance from Hisense support. Their team can help you understand and diagnose the problems related to the sound issues faced by your TV. For contact information, please refer to their official websites or the user manual of your TV.
Write down what you did to troubleshoot before calling in for support. This information may accelerate the assistance process as you may give the support team the attempts that you have made already. Sometimes it may happen that some hardware problems will require life support.
FAQ’s
Q: Intelligent TV features native apps, will the absence of sound still occur due to external peripherals?
A: Monitors like TV sets may also have sound problems due to some external gadgets trying to use the monitors such as HDMI game boards and Blu-ray players at times.
Q: What should I do if the sound comes back but only for a brief period?
A: If there have been additional cases where the sound was present but later dropped out entirely, there may be a problem with the cable or it is not inserted properly. Look again at the last stage of assembling the audio system, where the cables are connected. Make sure that you have also checked the audio cables properly since some have a less than obvious tendency to damage.
Q: Would there be a need for me to perform a system update on my Hisense tablet TV?
A: Regular firmware revision on your television means that at least once or twice in a year gives you warranty of the telly working great without major problems arising.
Conclusion
For customers who claim to have no sound on their Hisense television sets, there is always a manner in which such problems can be rectified and it often involves getting a bit technical. Dealing with such issues as lack of sound in a Hisense television requires a variety of steps including resetting to factory settings and updating the firmware among others.
Please do get in touch with Hisense support for assistance if the trouble persists even after such efforts. At the end of the day, all issues are trivial where your primary goal is to maximize your enjoyment of watching television. If there is still a high chance that not every solution has been found yet or more information on the TV may be required, such assistance is easy to obtain on Hisense’s support pages.
